Your cart is empty
Taxes and shipping calculated at checkout
All charges are applied in USD
Check Out View My CartLast Updated: August 31, 2026
At Evanza Hub LLC, we want you to have confidence when purchasing from Evanzahub.com. This Refund & Return Policy explains when a return, refund, replacement, or exchange may be available for purchases made through our store.
We accept returns within 30 days of delivery, subject to the requirements of this policy.
Returns are generally limited to products that:
For issues involving damage upon delivery, an incorrect product, or missing parts/accessories, customers should contact us within 48 hours of delivery.
For a return request, we may require:
All returns require prior approval from Evanza Hub LLC. Please do not send products back without first contacting us and receiving return instructions.
Unless otherwise required by applicable law, returned products must be:
For defective or damaged products, Evanza Hub LLC may request photographs, videos, packaging information, or other evidence to evaluate the claim.
If we specifically request that you retain the original shipping box, packaging, labels, or other materials, please keep them until we provide further instructions.
The following items are generally not eligible for return:
These exclusions do not limit any rights that cannot legally be excluded under applicable law.
To request a return, contact us through the contact form on our website or email:
Email: support@evanzahub.com
Phone: +1 719-512-2822
Approved customers will receive return instructions, including the applicable return address.
Do not ship a return to our business address unless we specifically instruct you to do so.
When a return is approved because the product was defective, damaged upon arrival, incorrect, or incomplete due to an issue attributable to Evanza Hub LLC, we will provide or cover the applicable return shipping.
If a return is not approved or does not qualify under this policy, return-shipping responsibility may be determined by Evanza Hub LLC on a case-by-case basis.
After we receive an approved return, the product will be inspected.
Evanza Hub LLC will determine whether the returned product meets the requirements of this policy and whether the appropriate resolution is a refund, replacement, store credit, or another available remedy.
Submitting a return request does not automatically guarantee a refund or replacement.
If a refund is approved, Evanza Hub LLC may issue the refund to the original payment method or as store credit, depending on the circumstances.
Approved refunds will generally be processed within 14 business days after the returned product has been received and inspected.
Once a refund has been processed, the time required for the funds to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.
Where permitted by applicable law and applicable to the circumstances, an approved refund may be reduced by:
Any applicable deduction will be communicated as part of the return resolution.
For an approved claim, Evanza Hub LLC may choose to provide a replacement instead of a refund.
If the same product is unavailable, Evanza Hub LLC may determine an appropriate alternative resolution, which may include:
Once a return claim has been approved, customers may request an exchange for a different product, subject to Evanza Hub LLC's approval and product availability.
If the replacement product costs more than the original product, the customer will be responsible for paying the difference.
If the replacement product costs less, the applicable credit or refund, if any, will be determined by Evanza Hub LLC.
If an inspection determines that a returned product does not qualify under this policy, Evanza Hub LLC may reject the return.
The handling of a rejected return, including whether the product will be shipped back to the customer, may be determined by Evanza Hub LLC on a case-by-case basis.
Customers may request cancellation within 12 hours of placing an order, provided the order has not already shipped.
After the 12-hour cancellation period or once an order has shipped, cancellation requests may be considered by Evanza Hub LLC on a case-by-case basis.
If cancellation is not approved, the customer may need to follow the applicable return policy after delivery.
Evanza Hub LLC reserves the right, subject to applicable law, to investigate and limit or decline return requests where there is evidence of fraudulent activity, false or misleading information, intentional damage, repeated abuse of the return policy, or other misuse of our return process.
This provision does not affect rights that cannot legally be waived.
Evanza Hub LLC reserves the right to update or modify this Refund & Return Policy from time to time. Any changes will be posted on this page with an updated effective or revision date.
If you have questions about a return, refund, replacement, exchange, or cancellation, please contact us:
Evanza Hub LLC
117 S Lexington St, Ste 100
Harrisonville, MO 64701
USA
Email: support@evanzahub.com
Phone: +1 719-512-2822
No products added to comparison