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Shipping Policy

Shipping Policy

Last Updated: August 31, 2026

At Evanza Hub LLC, we work with multiple fulfillment and shipping partners to deliver orders placed through Evanzahub.com. This Shipping Policy explains our processing times, shipping options, delivery estimates, and other shipping-related terms.

1. Shipping Locations

We currently ship orders within the 50 United States, including:

We currently do not ship internationally or to U.S. territories, including Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, and the Northern Mariana Islands.

2. Order Processing

Orders are generally processed within 3–5 business days before shipment.

For purposes of this policy, business days are Monday through Friday, excluding applicable U.S. holidays.

Processing times may vary depending on product availability, fulfillment location, supplier processing, order volume, or other circumstances.

Orders may be fulfilled and shipped from:

The shipping origin may therefore vary depending on the product and fulfillment method.

3. Shipping Options & Rates

We currently offer the following shipping options:

Shipping Method Cost Estimated Transit Time
Standard Shipping $4.99 3–5 business days
Express Shipping $9.99 2–3 business days

Shipping times above refer to transit time after the order has shipped and do not include the order-processing period.

The total time from order placement to delivery may therefore be longer than the stated shipping transit time.

4. Tracking Information

A tracking number is provided for all shipped orders.

Once your order has shipped, tracking information will be provided so you can monitor the shipment's progress.

Tracking information may take some time to become active after the carrier receives or scans the package.

5. Delivery Estimates

The shipping times listed above are estimated transit times and are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier, fulfillment location, product availability, weather, holidays, transportation conditions, and other circumstances.

6. Shipping Delays

If your order is delayed beyond the estimated delivery timeframe, Evanza Hub LLC will investigate the shipment and determine the appropriate resolution on a case-by-case basis.

We may communicate with the applicable carrier, fulfillment provider, or supplier as part of the investigation.

Evanza Hub LLC is not responsible for delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, transportation delays, holidays, government restrictions, or other unforeseen circumstances.

7. Lost or Delivered-but-Not-Received Packages

If tracking shows that a package was delivered but you cannot locate it, please contact us as soon as possible.

Evanza Hub LLC will investigate the situation with the applicable carrier and determine the appropriate resolution on a case-by-case basis.

We may request additional information from the customer to assist with the investigation.

8. Damaged Packages

If your package arrives visibly damaged, please contact Evanza Hub LLC within 48 hours of delivery.

Customers should provide:

Please retain the shipping packaging if Evanza Hub LLC specifically requests it for documentation or a carrier claim.

Damage claims are subject to our Refund & Return Policy.

9. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is shipped to an incorrect or incomplete address provided by the customer, the customer may be responsible for any additional shipping costs required to correct or resend the order.

If you notice an address error after placing your order, contact us as soon as possible. While we will attempt to assist, we cannot guarantee that an address can be changed after an order has entered processing or shipment.

10. Failed Deliveries and Returned Packages

If a shipment is returned because of an incorrect or incomplete address, refusal of delivery, failure to collect the package, customer unavailability, or multiple unsuccessful delivery attempts, Evanza Hub LLC will determine the appropriate resolution on a case-by-case basis.

Any additional shipping or handling costs may be considered when determining the resolution.

11. Multiple or Split Shipments

Depending on the products ordered and the fulfillment method used, an order containing multiple products may be shipped separately.

If applicable, customers may receive separate tracking information for different shipments.

Evanza Hub LLC will determine the appropriate fulfillment and shipping arrangement based on the order.

12. Shipping Restrictions

Certain products may be subject to special shipping requirements or carrier restrictions.

This may include products containing batteries or other items subject to transportation or carrier requirements.

Where applicable, customers will be notified of relevant shipping restrictions or limitations.

13. Shipping Carrier

Evanza Hub LLC may select the shipping carrier based on the order, destination, product, fulfillment location, and shipping method.

Available carriers may vary and are not guaranteed.

14. Sales Tax

Applicable sales tax will be calculated and charged at checkout based on the customer's shipping location and applicable tax requirements.

15. Order Cancellations

Customers may request cancellation within 12 hours of placing an order, provided the order has not already shipped.

Cancellation requests made after the 12-hour period or after an order has shipped may be considered by Evanza Hub LLC on a case-by-case basis.

If an order cannot be canceled, the customer may need to receive the order and follow the applicable Refund & Return Policy.

16. Contact Us

For questions about shipping, tracking, delivery, or an order, please contact:

Evanza Hub LLC
117 S Lexington St, Ste 100
Harrisonville, MO 64701
USA

Email: support@evanzahub.com
Phone: +1 719-512-2822

17. Policy Changes

Evanza Hub LLC reserves the right to update or modify this Shipping Policy from time to time. Changes will be posted on this page with an updated revision date.

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